Reviews for BLACKDOWN OFFROAD, OTTERFORD

5/5 from Edd
4 years ago
Excellent service , great advice and no hard sell. Definitely reccomend.
5/5 from David
6 years ago
Excellent service, very sensible and always to the point conversations with no beating around the bush. Responded very quickly and dispatched a farm jack same day with delivery next day - keep up the good work guys| The jack arrived next day well packaged and am a very happy owner now. The HighLift Extreme 60" 5ft is a heavy beast! :)
1/5 from Adrian
6 years ago
Awful customer journey from start to finish. Missing part when I orderded Shadow Tree Sliders resulted in them not being able to be fitted, therefore not fit for purpose. Unable to contact via phone as whole company shut for 2 weeks and no phones were being manned during this time. Also, item did not arrive when advised which resulted in having to cancel two appointments which were scheduled with a local garage to fit.When I finally spoke to owner he refused to believe that the part could be missing and that the chap who packs the boxes has never missed a part before, therefore was inconceivable to him that this could be the first. No apology, no attempt to try to make amends which ultimately has resulted in a customer who potentially would of spent a considerable amount more with them, now going to their competitors, which in my opinion clearly have a more robust business model in place and which customer service and client outcomes is something that they truly care about. Sad to leave a negative review but throughly disappointed with my whole experience.
5/5 from Hugo
6 years ago
Excellent customer service from First Four, pleasure to deal with, nothing is a bother. I particularly like the fact they sell decent parts and accessories, parts that will last like TRW brake master and slave cylinders and well designed/engineered galvanised bumpers.
5/5 from couqikaan
6 years ago
WOW. You are super fast! I ordered a heavy duty bumper in the night from Sunday to Monday and got it on Friday in my place in Switzerland. What a speed!!! Beautiful piece. Thanks o lot.
5/5 from Mark
6 years ago
Excellent customer service, very knowledgeable and do what they say. Dont get bitten by having to buy things twice, some of the bits on here are expensive but the quality more than makes up for it in my opinion.
5/5 from Alistair
8 years ago
Peter, Rose and the First Four team up in Dunkerswell always offer a first class customer service. I would strongly recommend their services.
5/5 from Drover
9 years ago
Just received some incredible service from First Four Offroad . I was looking for a very specific part , they couldn't have been more helpful in sourcing this. Not only did they sort this out for great price it arrived the next morning , so quick and efficient. Highly recommended for all 4x4 needs!
5/5 from Ray
9 years ago
I was looking for a non winch bumper for my td5 when I came across thier shadow range. Not only was the quality of the bumper better than my expectations ,also the service was nothing more than brilliant.
5/5
9 years ago
Everything (nearly) you need for your Landrover Defender or other 4x4 vehicle. I needed something that was not in stock but they got it ordered for me.